Shipping policy

Shipping Policy (South Africa)

Thank you for shopping with us. This Shipping Policy outlines how orders are processed, shipped, and delivered within South Africa.

Order Processing

All orders are processed within 5-10 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.

Once your order has been processed, you will receive a confirmation notification with shipping details.

Shipping Locations

We currently ship to all major cities and regions within South Africa. Delivery availability may vary depending on the courier service and location..

Shipping Fees

Shipping costs are calculated at checkout based on your location and the courier service selected. From time to time, we may offer free shipping promotions on selected orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number that allows you to monitor your delivery through the courier service.

Lost or Delayed Packages

If your order has been delayed or you believe it has been lost during transit, please contact us. We will work with the courier service to resolve the issue as quickly as possible.

Incorrect Delivery Information

Please ensure that your shipping address and contact details are correct when placing your order. We cannot be held responsible for delays or failed deliveries due to incorrect information provided at checkout.

Contact Us

If you have any questions about your shipment or delivery, please contact our customer support team (support@imanigarmermts.co.za). We are always happy to assist you and ensure your order arrives safely.